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Basic Economy tickets can’t be changed but can be canceled and refunded within 24 hours of booking as long as it’s one week or more before your scheduled departure. Go to My Trips to cancel your reservation and start the refund process.
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Unless our flight has been listed as "cancelled" we suggest you always check-in for the original scheduled departure time of your flight. Check the status of your United Airlines flight by searching by route or flight number. Stay up to date with our flight status tools.
View your options if your flight has been delayed or canceled. Find international travel requirements , including any forms you might need to complete. See what travel documents you need for your destination, including visa, passport, and health info.
Cancel your flight on united.com or the United app in three steps: Go to My Trips. Select “Cancel flight”. Select “Confirm cancellation”. Once confirmed, we will give you the options for a travel credit or a refund. Learn how to use travel credit.
With our 24-hour booking policy you can cancel your reservation within 24-hours of buying your ticket for a full refund without paying a fee. But there are a few rules: You must book your flight at least one week in advance. You must cancel within 24 hours of the time you made your reservation.
Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.
If you cancel your flight, you can ask to have your award miles put back into your account with no fee. Depending on the situation, you have options for how to redeposit your miles: For a reservation, use the My Trips section on united.com or the United app.
If your flight is canceled or your flight is delayed by three (3) hours or more for reasons outside of United’s control, United will: Rebook you on the next available United flight or flight on one of our partner airlines departing within 48 hours of your original departure time.
Future flight credits are issued if you cancel your trip or change your flight to a less expensive one. These credits can be used to book travel on United, United Express, and partner-operated flights purchased on our website or app.