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For assistance with your account, please contact the Utility Services Customer Service at (912) 651-6460 or visit our office location in the Coastal Georgia Center at 305 Fahm St., Savannah, GA 31401.
To pay your City of Savannah utility bill online, you will need the Account Number and Barcode from the payment coupon of your bill. For a step-by-step guide to using our online payment system, please download our detailed instructions.
For the Water and Sewer Planning Department home page, click here.
If you are moving or selling your property, you will need to have your service disconnected. Otherwise, you will still be liable for any water use, even if you are no longer living at or using the property. To disconnect your utility service, please complete and submit the APPLICATION FOR UTILITY SERVICE. Service interruption due to delinquency ...
If you need your Account number or Barcode number, or if you should have any other questions, comments, or concerns, you can call the City of Savannah water department main office on Broughton Street at (912) 651-6460.
132 East Broughton St. Savannah, GA 31401. Hours: 9 a.m.-4:30 p.m. All new customers to City of Savannah water, sanitary sewer, and/or refuse services, or previous customers who have transferred to a new address, should contact the City of Savannah Utility Services Department to set up an account in your name.
Savannah Water Resources provides drinking water and sanitary sewer services to more than 215,000 customers in the City of Savannah and parts of Chatham County. Our annual Water Quality Reports provide important information about the source and quality of your drinking water.