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In December 1990, the American Nurses Association Board of Directors approved the creation of the Magnet Hospital Recognition Program for Excellence in Nursing Services. . The program was based on an earlier study by the American Academy of Nursing which identified 14 characteristics of healthcare organizations that excelled in recruitment and retention of registered nu
Service excellence in healthcare is difficult to define and better described as a “I know when I receive it, or perhaps more frequently, I know when I have not.” [3] According to Robert Johnson (Institute of Customer Service), service excellence has four key elements: delivering the promise of quality healthcare, providing a personal touch ...
Nursing ethics is more concerned with developing the caring relationship than broader principles, such as beneficence and justice. [6] For example, a concern to promote beneficence may be expressed in traditional medical ethics by the exercise of paternalism , where the health professional makes a decision based upon a perspective of acting in ...
The National League for Nursing (NLN) is a national organization for faculty nurses and leaders in nurse education. It offers faculty development , networking opportunities, testing services, nursing research grants, and public policy initiatives to more than 45,000 individual and 1,000 education and associate members.
These are indeed very important for the future of patient care, but their knowledge must consist of more when they begin to practice. Evidence-based nursing in an attempt to facilitate the management of the growing literature and technology accessible to healthcare providers that can potentially improve patient care and their outcomes. [6]
Patricia Sawyer Benner is a nursing theorist, academic and author. She is known for one of her books, From Novice to Expert: Excellence and Power in Clinical Nursing Practice (1984). Benner described the stages of learning and skill acquisition across the careers of nurses, applying the Dreyfus model of skill acquisition to nursing
At some nursing schools, the pinning ceremony is held a few weeks before commencement. [ 3 ] According to Linda Ketchum, a pinning ceremony is "recognition from the nursing faculty and acknowledgment on the part of the student, that in the students' hearts, they are ready for the role of a nurse."
Health care quality is the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes. [2] Quality of care plays an important role in describing the iron triangle of health care relationships between quality, cost, and accessibility of health care within a community. [3]
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