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ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, the site had over 6.2 million user-submitted reviews for 202,000 stores. [citation needed]
Sitejabber released an official Google Chrome extension in 2015. [9] Sitejabber’s services have been covered in publications such The New York Times, [10] MarketWatch, [11] MSN Money,, [12] The Atlantic, [13] Wall Street Journal [14] and The Chicago Tribune. [15] Sitejabber is a certified Google Reviews partner. [2] [9]
[21] [22] [23] Trustpilot has a licensing agreement with Google, allowing Trustpilot reviews to be listed as Google Seller Ratings, or “Google Stars.” [24] It employs about 700 people and roughly 1,000,000 new reviews are posted each month. [2] It has published 50 million reviews about more than 228,000 brands [25]
Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.
[2] [6]: 166 These fake orders, if unnoticed, can boost the seller's rating, which can make it more likely that their items will appear at the top of search results on e-commerce sites. The person who placed the order may also post a positive rating or review, further artificially increasing the credibility of the item's listing. [2] [5]
A review site is a website on which reviews can be posted about people, businesses, products, or services. These sites may use Web 2.0 techniques to gather reviews from site users or may employ professional writers to author reviews on the topic of concern for the site.
A reputation system is a program or algorithm that allow users of an online community to rate each other in order to build trust through reputation.Some common uses of these systems can be found on E-commerce websites such as eBay, Amazon.com, and Etsy as well as online advice communities such as Stack Exchange. [1]
The first-of-its-kind rankings, using SupplyChain Object (SCO) data, offer a comprehensive view of programmatic ad sellers based on quality across the advertising supply chain,as measured by Pixalate. Pixalate’s Seller Trust Indexes feature country-level seller ratings in 140+ countries for 580+ sellers.