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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13] Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [ 11 ...

3. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   Major differences between CRM and eCRM: [8] Customer contacts. CRM – Contact with customer made through the retail store, phone, and fax. eCRM – All of the traditional methods are used in addition to Internet, email, wireless, and PDA technologies. System interface. CRM – Implements the use of ERP systems, emphasis is on the back-end.

4. Sales force management system - Wikipedia

   en.wikipedia.org/wiki/Sales_force_management_system

   Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems.

5. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

6. Salesforce (CRM) Q3 2025 Earnings Call Transcript - AOL

   www.aol.com/salesforce-crm-q3-2025-earnings...

   Salesforce (NYSE: CRM) Q3 2025 Earnings Call Dec 03, 2024, 5:00 p.m. ET. ... it's just repackaged ChatGPT that you can really see the difference where Salesforce now can operate its company on our ...

7. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce also made smaller acquisitions throughout 2019, 2020, and 2021, which included ClickSoftware for $1.35 billion, [113] consulting firm Acumen Solutions for $570 million, [114] CRM firm Vlocity for $1.33 billion, [23] privacy compliance startup Phennecs for $16.5 million, [115] and robotic process automation firm Servicetrace for an ...