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  2. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Microsoft SQL Server, Amazon Server 2010 Tryton: Tryton 5.6 May 2020 GPLv3: Python, JavaScript no Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET no Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho CRM 2018 2018 SaaS Java yes Cloud Computing, Cross Platform Proprietary 1999

  3. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  5. Salesforce CEO Marc Benioff claims Microsoft has done a ... - AOL

    www.aol.com/finance/salesforce-ceo-marc-benioff...

    Just one day before the interview, Microsoft announced 10 new AI agents for its product Dynamics 365, which stands in direct competition with Salesforce's soon-to-be-released AI agent Agentforce ...

  6. Better Cloud Stock: Salesforce vs. ServiceNow - AOL

    www.aol.com/better-cloud-stock-salesforce-vs...

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  7. Microsoft and Salesforce clash as autonomous agent race heats up

    www.aol.com/finance/microsoft-salesforce-clash...

    Microsoft, Salesforce tout digital assistants as the future. Other companies have touted their own specialized use cases for AI agents. Cloud software provider ServiceNow has announced plans to ...

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