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You may need to check any filters you've created to make sure your messages are correctly organized. Check your block settings. Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Learn about delivery delays
If your AOL Desktop Gold contacts are missing, try the solutions listed below. Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window
Address Book contacts are automatically synchronized between your AOL Desktop client and the AOL servers. This means that your contacts automatically go with you to any AOL Desktop client you use. If you're unable to see your contacts, check your connectivity, webmail, or reinstall Desktop Gold. 1.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
1. From the top menu bar, click Mail | select Address Book. 2. Select the contact you want to edit. 3. Click the Edit drop down button. 4. Click Edit Contact & update your contact’s info in the text fields.
From AOL Mail, click the Contacts icon. Click on the contact's name. Click the More options icon | Edit contact. Make any changes you want to the contact's info. Click the Camera icon to change the contact's image. Click Save.
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.