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  2. Reliability, availability and serviceability - Wikipedia

    en.wikipedia.org/wiki/Reliability,_availability...

    Reliability, availability and serviceability. Reliability, availability and serviceability (RAS), also known as reliability, availability, and maintainability (RAM), is a computer hardware engineering term involving reliability engineering, high availability, and serviceability design. The phrase was originally used by IBM as a term to describe ...

  3. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Serviceability: Serviceability is the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the service person. Aesthetics : This is the usual appeal of the product, often taking into account factors such as style, colour,packing alternative and other sensory features. i.e.Those ...

  4. Reliability engineering - Wikipedia

    en.wikipedia.org/wiki/Reliability_engineering

    Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, OR will operate in a defined environment without failure. [1]

  5. Serviceability (computer) - Wikipedia

    en.wikipedia.org/wiki/Serviceability_(computer)

    Serviceability engineering may also incorporate some routine system maintenance related features (see: Operations, Administration and Maintenance (OA&M.)) A service tool is defined as a facility or feature, closely tied to a product, that provides capabilities and data so as to service (analyze, monitor, debug, repair, etc.) that product.

  6. Maintenance - Wikipedia

    en.wikipedia.org/wiki/Maintenance

    All action taken to retain material in a serviceable condition or to restore it to serviceability. It includes inspections, testing, servicing, classification as to serviceability, repair, rebuilding, and reclamation. [5] All supply and repair action taken to keep a force in condition to carry out its mission.

  7. Reliability, availability, maintainability and safety - Wikipedia

    en.wikipedia.org/wiki/Reliability,_availability...

    Reliability: Ability to perform a specific function and may be given as design reliability or operational reliability. Availability: Ability to keep a functioning state in the given environment. Maintainability: Ability to be timely and easily maintained (including servicing, inspection and check, repair and/or modification) Safety: Ability not ...

  8. Maintainability - Wikipedia

    en.wikipedia.org/wiki/Maintainability

    Engineering. In engineering, maintainability is the ease with which a product can be maintained to: cope with a changing environment. In some cases, maintainability involves a system of continuous improvement - learning from the past to improve the ability to maintain systems, or improve the reliability of systems based on maintenance experience.

  9. List of system quality attributes - Wikipedia

    en.wikipedia.org/wiki/List_of_system_quality...

    Functionality, usability, reliability, performance and supportability are together referred to as FURPS in relation to software requirements. Agility in working software is an aggregation of seven architecturally sensitive attributes: debuggability, extensibility, portability, scalability, securability, testability and understandability.