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Customer Service. Use our online form. (973) 275-5555 Operator assistance 8:30AM - 5PM daily, and automated information 24 hours/day. (800) 772-2287 TTY for the hearing impaired. Leave something behind?
LOST & FOUND. Lost items can be reported by using our online form, by calling 973-275-5555 or by visiting us at any NJ TRANSIT Customer Service Office. To check on the status of a lost item, call 973-275-5555.
If something seems out of place, trust your gut. Please report suspicious activity, packages, or vehicles around NJ TRANSIT facilities or onboard the system. Text your messages directly to NJTPD (65873) or CALL 1-888-TIPS-NJT (1-888-847-7658).
David Lassen. NEWARK, N.J. — NJ Transit’s Franck Beaumin is rolling out four areas of focus in his roadmap as the agency’s new customer advocate. The statewide rail and bus operator, the third-largest U.S. transit agency, named Beaumin to the role of customer advocate in October, ending more than four years with the position vacant [see ...
Download New Jersey Transit’s Mobile App for easy access to service information and advisories, ticket purchases via MyTix, real-time train departure status through DepartureVision, real-time or scheduled bus arrivals through MyBus, and other features to assist you during your commute.
Customer Service Number: 862-229-7139; Operation Hours: The call center is available Monday through Friday 7:00am to 5:30pm, and on Saturdays, Sundays and Holidays 8:30am to 5:00pm (Eastern Time).
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