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  2. Supplier evaluation - Wikipedia

    en.wikipedia.org/wiki/Supplier_evaluation

    Supplier evaluation and supplier appraisal are terms used in business and refer to the process of evaluating and approving potential suppliers by quantitative assessment. [1] The aim of the process is to ensure a portfolio of best-in-class suppliers is available for use. [2] Supplier evaluation can also be applied to current suppliers in order ...

  3. Supplier performance management - Wikipedia

    en.wikipedia.org/wiki/Supplier_performance...

    Supplier performance management. Supplier performance management (SPM) is a business practice which extends supplier evaluation, [1] and is used to measure, analyze, and manage the performance of a supplier in an effort to cut costs, alleviate risks, and drive continuous improvement. It is a function often associated with third party management.

  4. ISM Report On Business - Wikipedia

    en.wikipedia.org/wiki/ISM_Report_On_Business

    The ISM Report On Business (ROB), also known as the ISM Report, is the collective name for two monthly reports, the Manufacturing ISM Report On Business and the Services ISM Report On Business (formerly Non-Manufacturing), published by Institute for Supply Management. The ROB is based on a national survey of purchasing managers tracking changes ...

  5. Delivery schedule adherence - Wikipedia

    en.wikipedia.org/wiki/Delivery_schedule_adherence

    Calculation. Delivery schedule adherence is calculated by dividing the number of “on time” deliveries in a period by the total number of deliveries made. The result is then multiplied by 100 and expressed as a percentage. It is common for businesses to delineate the delivery schedule adherence results by supplier - this facilitates ranking ...

  6. Top 100 Contractors of the U.S. federal government - Wikipedia

    en.wikipedia.org/wiki/Top_100_Contractors_of_the...

    With $48.666 billion in business with the U.S. federal government, Lockheed Martin, based in Bethesda, Maryland, is the largest U.S. federal government contractor. The Top 100 Contractors Report (TCR 100) is a list developed annually by the General Services Administration as part of its tracking of U.S. federal government procurement.

  7. Balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Balanced_scorecard

    Strategy. A balanced scorecard is a strategy performance management tool – a well-structured report used to keep track of the execution of activities by staff and to monitor the consequences arising from these actions. [1] The term 'balanced scorecard' primarily refers to a performance management report used by a management team, and ...

  8. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    Net promoter score. Net promoter score (NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague. [1] The NPS is a proprietary instrument developed by Fred Reichheld, who owns the registered NPS ...

  9. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2] KPIs provide a focus for strategic and operational improvement, create an analytical ...