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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Windows 10 and later. Type. Remote controlling feature. Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1][ 2][ 3] It is based on the Remote Desktop Protocol (RDP).

  4. Virtual Network Computing - Wikipedia

    en.wikipedia.org/wiki/Virtual_Network_Computing

    Virtual Network Computing. Virtual Network Computing ( VNC) is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It transmits the keyboard and mouse input from one computer to another, relaying the graphical- screen updates, over a network. [ 1]

  5. Remote Desktop Protocol - Wikipedia

    en.wikipedia.org/wiki/Remote_Desktop_Protocol

    Remote Desktop Protocol. Remote Desktop Protocol ( RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect to another computer over a network connection. [ 1] The user employs RDP client software for this purpose, while the other computer must run RDP server software.

  6. Resize and position screens in AOL Desktop Gold

    help.aol.com/articles/how-do-i-change-the-window...

    Open the window you want to resize or move. Click and drag the outside border of the window to modify its size. Click and drag the top bar of the window to reposition it on your screen. To save or reset your adjustments, click Window| Save Window Size and Positionor Reset all Window Sizes and Positions. Popular Products.

  7. Fix problems signing in to AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-signing-in-to...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems signing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in.

  8. Device Manager - Wikipedia

    en.wikipedia.org/wiki/Device_Manager

    Device Manager is a component of the Microsoft Windows operating system. It allows users to view and control the hardware attached to the computer. When a piece of hardware is not working, the offending hardware is highlighted for the user to deal with. The list of hardware can be sorted by various criteria.

  9. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Friendly and knowledgeable tech support over the phone. Let Assist by AOL help with virus removal, slow computers and more. Get tech help now. Or call 1-855-845-8225.