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  2. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Voice phishing, or vishing, [ 1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer. Now however, vishing fraudsters often use modern Voice over IP ...

  3. Caller ID spoofing - Wikipedia

    en.wikipedia.org/wiki/Caller_ID_spoofing

    Caller ID spoofing. Caller ID spoofing is a spoofing attack which causes the telephone network's Caller ID to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a display showing a phone number different from that of the telephone from which the call was placed.

  4. Exam - Wikipedia

    en.wikipedia.org/wiki/Exam

    American students in a computer fundamentals class taking an online test in 2001. An examination ( exam or evaluation) or test is an educational assessment intended to measure a test-taker's knowledge, skill, aptitude, physical fitness, or classification in many other topics (e.g., beliefs ). [ 1] A test may be administered verbally, on paper ...

  5. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing. Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally, [ 1][ 2] or in-house. [ 3] Outsourcing sometimes involves transferring employees and assets from one firm to another. The term outsourcing, which came from the phrase outside ...

  6. Medical laboratory - Wikipedia

    en.wikipedia.org/wiki/Medical_laboratory

    Medical laboratory. Clinical laboratory in a hospital setting showing several automated analysers. A medical laboratory or clinical laboratory is a laboratory where tests are conducted out on clinical specimens to obtain information about the health of a patient to aid in diagnosis, treatment, and prevention of disease. [ 1]

  7. 311 (telephone number) - Wikipedia

    en.wikipedia.org/wiki/311_(telephone_number)

    The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.

  8. 911 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/911_(emergency_telephone...

    The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.

  9. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response. Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...