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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  4. ChatGPT - Wikipedia

    en.wikipedia.org/wiki/ChatGPT

    ChatGPT was released as a freely available research preview, but due to its popularity, OpenAI now operates the service on a freemium model. Users on its free tier can access GPT-4o. The ChatGPT subscriptions "Plus", "Team" and "Enterprise" provide additional features such as DALL-E 3 image generation and increased GPT-4o usage limit. [10]

  5. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    The eCRM or electronic customer relationship management coined by Oscar Gomes encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  7. Family offices are giving top staff equity, profit shares in ...

    www.aol.com/news/family-offices-giving-top-staff...

    A profits interest gives an employee a share of upside in a deal or basket of deals. So if the family office buys a private company for $10 million and sells it for $15 million, the employee may ...

  8. International Organization for Standardization - Wikipedia

    en.wikipedia.org/wiki/International_Organization...

    Website. www .iso .org. The International Organization for Standardization ( ISO / ˈaɪsoʊ / [ 3]) is an independent, non-governmental, international standard development organization composed of representatives from the national standards organizations of member countries. [ 4] Membership requirements are given in Article 3 of the ISO Statutes.

  9. Know your customer - Wikipedia

    en.wikipedia.org/wiki/Know_your_customer

    Banking. Know your customer ( KYC) guidelines and regulations in financial services require professionals to verify the identity, suitability, and risks involved with maintaining a business relationship with a customer. The procedures fit within the broader scope of anti-money laundering (AML) and counter terrorism financing (CTF) regulations.