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  2. 14 Email Etiquette Rules Every Professional Should Know - AOL

    www.aol.com/2015/06/30/email-etiquette-rules

    14 Email Etiquette Rules Every Professional Should Know. Business Insider. Updated July 14, 2016 at 10:38 PM. Getty. By Jacquelyn Smith and Rachel Sugar. The average US employee spends about a ...

  3. 24 Email Etiquette Rules You Still Need to Follow

    www.aol.com/lifestyle/24-email-etiquette-rules...

    We asked etiquette experts to share the most current rules so you can make the right impression every time you hit send. The post 24 Email Etiquette Rules You Still Need to Follow appeared first ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Code of conduct - Wikipedia

    en.wikipedia.org/wiki/Code_of_conduct

    Companies' codes of conduct. A company code of conduct is a set of rules which is commonly written for employees of a company, which protects the business and informs the employees of the company's expectations. It is appropriate for even the smallest of companies to create a document containing important information on expectations for ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  7. 5 Lesser-Known Email Etiquette Rules You Might Be Breaking - AOL

    www.aol.com/finance/2014-07-21-5-email-etiquette...

    Getty Images By Alison Green In the two decades since email began saturating most American workplaces, most people have come to agree on some basic etiquette rules, such as don't reply-all when ...

  8. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

  9. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!