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Interpersonal conflict among people at work has been shown to be one of the most frequently noted stressors for employees. [20] [21] The most often used scale to assess interpersonal conflict at work [22] is the Interpersonal Conflict at Work Scale, ICAWS. [23] Conflict has been noted to be an indicator of the broader concept of workplace ...
Interpersonal relations can cause conflict because they are by definition "having an association between two or more people that may range from fleeting to enduring, which can cause that conflict." Example: "People in modern, high-income countries juggle many responsibilities demanded by their various statuses and roles.
Interdependence theory is a social exchange theory that states that interpersonal relationships are defined through interpersonal interdependence, which is "the process by which interacting people influence one another's experiences" [1] (Van Lange & Balliet, 2014, p. 65). The most basic principle of the theory is encapsulated in the equation I ...
Interpersonal games are games that are played between peers (for example the game of "No Bad News" where individuals suppress negative information, and the payoff is not risking upsetting someone); leadership games are played between supervisor and employee (for example the game of "Divide and Conquer" where the supervisor sets their employees ...
There are a number of antecedents of intragroup conflict. While not an exhaustive list, researchers have identified a number of antecedents of intragroup conflict, including low task or goal uncertainty, [5] increased group size, [6] increased diversity (i.e., gender, age, race), [7] [8] lack of information sharing, [9] and high task interdependence.
Relationship conflict occurs when individuals disagree about one another. This relational conflicts decreases performance, loyalty, satisfaction and commitment, and causes individuals to be irritable, negative and suspicious. [12] This stems from interpersonal incompatibilities.
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.
Some of the main assumptions underlying much of the early organizational communication research were: Humans act rationally.Some people do not behave in rational ways, they generally don't have access to all of the information needed to make rational decisions they could articulate, and therefore will make irrational decisions, unless there is some breakdown in the communication process ...