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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.

  3. AOL Favorites FAQs - AOL Help

    help.aol.com/articles/aol-favorites-faqs

    Visit a website you want to add to your AOL Favorites. Click on the Favorites This icon (the bookmarklet on your browser's bookmark bar). The Favorites setup window will display with the fields automatically populated. Double-check the entries, and make any changes you want. Once your changes are complete, click Favorite This. You’ll receive ...

  4. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  6. Add, rename, and change your toolbar icons in AOL Desktop ...

    help.aol.com/articles/Change-your-toolbar-icons...

    Add your favorite featured products or services to your Desktop Gold toolbar and they'll always be one click away. 1. Sign in to AOL Desktop Gold. 2. Click the Add a Favorite icon . 3. Left-click a product or service | Click Add to Toolbar. Want to make your toolbar stand out? Customize it by adding personalized labels and images. 1.

  7. Bookmark websites to your Favorites in AOL Desktop Gold

    help.aol.com/articles/aol-desktop-software-using...

    Transfer or share your Favorites list with another AOL user. 1. Open the Favorite Places window. 2. Click Manage. 3. Select one of the following: Replace: Use this to replace your current Favorites with your backup copy or Favorites from your other Username.

  8. Accessing AOL Sites or Apps Using Windows 10

    help.aol.com/articles/accessing-aol-sites-or...

    To find your favorite AOL apps, first open the Start menu and click the Windows Store icon. Enter AOL in the Search field. View or select the available AOL apps. Click Install from the App page. Once the app is installed,click Open to view that app on your desktop. Use the steps included below to pin an app to your start menu to find your ...

  9. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    To lower the video acceleration in Windows Media Player: 1. Click Start, select All Programs or Programs, and then click Windows Media Player. 2. Click the Tools menu, and then click Options. Note: If the Tools menu is not visible, right-click the title bar, and then click Show Classic Menus.