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Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). [ 1 ]
An electronic meeting system (EMS) is a type of computer software that facilitates creative problem solving and decision-making of groups within or across organizations. The term was coined by Alan R. Dennis et al. in 1988. The term is synonymous with group support systems (GSS) and essentially synonymous with group decision support systems (GDSS
Collaborative management tools facilitate and manage group activities. Examples include: Document collaboration systems — help people work together on a single document or file to achieve a single final version; Electronic calendars (also called time management software) — schedule events and automatically notify and remind group members
In addition to the different processes involved in making decisions, group decision support systems (GDSSs) may have different decision rules. A decision rule is the GDSS protocol a group uses to choose among scenario planning alternatives.
An executive information system (EIS), also known as an executive support system (ESS), [1] is a type of management support system that facilitates and supports senior executive information and decision-making needs. It provides easy access to internal and external information relevant to organizational goals.
Automated Decision Support, or ADS, systems are rule-based systems that are able to automatically provide solutions to repetitive management problems. [1] ADSs are very closely related to business informatics and business analytics. Automated decision support systems are based on business rules. These business rules can be created or operated ...
A decision support system (DSS) is an information system that supports business or organizational decision-making activities. DSSs serve the management, operations and planning levels of an organization (usually mid and higher management) and help people make decisions about problems that may be rapidly changing and not easily specified in advance—i.e., unstructured and semi-structured ...
An interorganizational system (IOS) is a system between organizations, or "shared information system among a group of companies." [ 1 ] The most common form of interorganizational system is electronic data interchange , which permits instantaneous computer-to-computer transfer of information.