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"The FTC's rule will end these tricks and traps, saving Americans time and money. Nobody should be stuck paying for a service they no longer want." FTC commissioners passed the final rule on a 3-2 ...
MORE: FTC ban on worker noncompete agreements blocked by federal judge. Under the so-called "click-to-cancel" rule, if customers decide to enroll in a subscription online or through an app in one ...
FTC ‘click to cancel’ rule faces legal challenges. Industry and trade groups say “click to cancel” places too many burdens on businesses, and they are suing to block the FTC from enforcing it.
Most of the provisions take effect effect 180 days after the rule is published in the Federal Register, the agency said. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” FTC Chair Lina Khan said in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money.
A divided Federal Trade Commission adopted a powerful rule Thursday that requires companies to make it just as easy to cancel a subscription as it is to sign up for one.
In the UK the law which applies is The Consumer Protection (Distance Selling) Regulations 2000 (2000 No. 2334), [11] specifically section 24 Inertia Selling. (This effectively replaces the repealed s.1 of the Unsolicited Goods and Services Act (1971, as amended). [ 12 ] )
In October 2023, the FTC proposed a new rule that would ensure that the cancellation process of subscription services is as easy as the process of signing up. [ 65 ] [ 66 ] On October 16, 2024, the FTC announced the new rule, dubbed "click to cancel", requiring companies to make subscription services "as easy for consumers to cancel their ...
The Federal Trade Commission Act (FTC Act): The FTC Act prohibits companies from engaging in unfair or deceptive practices, including those related to in-app purchases. These practices include failing to clearly disclose the costs of purchases, making it difficult for consumers to cancel purchases, and encouraging mass spending. [1]