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  2. Integration competency center - Wikipedia

    en.wikipedia.org/wiki/Integration_competency_center

    An integration competency center (ICC), sometimes referred to as an integration center of excellence (COE), is a shared service function providing methodical data integration, system integration, or enterprise application integration within organizations, particularly large corporations and public sector institutions.

  3. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    That same month, Salesforce announced its co-CEO and vice chair, Bret Taylor, would be stepping down from his roles at the end of January 2023, with Benioff continuing to run the company and serve as board chair. Within the week, former Tableau CEO Mark Nelson and former Slack CEO Stewart Butterfield also announced their departures. When asked ...

  4. Systems integrator - Wikipedia

    en.wikipedia.org/wiki/Systems_integrator

    A system integration engineer needs a broad range of skills and is likely to be defined by a breadth of knowledge rather than a depth of knowledge. These skills are likely to include software, systems and enterprise architecture, software and hardware engineering, interface protocols, and general problem solving skills. It is likely that the ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    It is expected that AI-based chatbots will significantly impact customer service and call centre roles and will increase productivity substantially. [4] [5] [6] Many organisations have already adopted AI chatbots to improve their customer service experience. [6] [7] [5] The evolution in the service industry has identified the needs of consumers.

  6. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.

  7. Disruptive innovation - Wikipedia

    en.wikipedia.org/wiki/Disruptive_innovation

    While Christensen argued that disruptive innovations can hurt successful, well-managed companies, O'Ryan countered that "constructive" integration of existing, new, and forward-thinking innovation could improve the economic benefits of these same well-managed companies, once decision-making management understood the systemic benefits as a whole.

  8. Apache Struts - Wikipedia

    en.wikipedia.org/wiki/Apache_Struts

    Apache Struts 2 is an open-source web application framework for developing Java EE web applications.It uses and extends the Java Servlet API to encourage developers to adopt a model–view–controller (MVC) architecture.

  9. Marketing - Wikipedia

    en.wikipedia.org/wiki/Marketing

    A 2011 meta analyses [45] found that the factors with the greatest impact on sales performance are a salesperson's sales related knowledge (market segments, presentation skills, conflict resolution, and products), degree of adaptiveness, role clarity, cognitive aptitude, motivation and interest in a sales role).