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A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [ 1 ] [ 2 ] [ 3 ] Its duties also include performing tasks that aid in the company's achievement of its sales objectives.
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...
Baggage handler unloading baggage from a bag belt at Detroit Metropolitan Airport. In the airline industry, a baggage handler is a person who loads and unloads baggage (suitcases or luggage), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft.
A team was set up consisting of IBM engineers led by John Siegfried and a large number of American Airlines' staff led by Malcolm Perry, taken from booking, reservations, and ticket sales, calling the effort the Semi-Automated Business Research Environment, or SABRE. [citation needed] A formal development arrangement was signed in 1957.
Ground crew who are employed by the individual airport include personnel who are tasked to do the following operations: aircraft fuelling suppliers, toilet effluent tank extraction operatives, interior cabin cleaners, aircraft exterior de-icing operatives, on-board food delivery suppliers (for crew and passengers), baggage, cargo and / or ...
City ticket offices were formerly very common worldwide. Although they are still common in many parts of the world, [1] they have become rare in the United States. [2] For example, American Airlines once had 110, [3] but by 2017, only three remained. [2] A few US airlines still maintain multiple ticket offices: as of 2021, Cape Air has 8. [4]
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