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  2. National conventions for writing telephone numbers - Wikipedia

    en.wikipedia.org/wiki/National_conventions_for...

    All telephone numbers in Iran have 11 digits (initial 0 and ten digits). The first two or three digits after the zero are the area code. The possibilities are: (0xx) xxxx xxxx (for landlines), 09xx xxx xxxx (for cellphones) and 099xx xxx xxx (for MVNO). When making a call within the same landline area code, initial 0 plus the area code must be ...

  3. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement (SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1] The most common component of an SLA is that the services should be provided to the customer as agreed upon ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. PDF - Wikipedia

    en.wikipedia.org/wiki/PDF

    HTML Form format HTML 4.01 Specification since PDF 1.5; HTML 2.0 since 1.2 Forms Data Format (FDF) based on PDF, uses the same syntax and has essentially the same file structure, but is much simpler than PDF since the body of an FDF document consists of only one required object. Forms Data Format is defined in the PDF specification (since PDF 1.2).

  6. Communication protocol - Wikipedia

    en.wikipedia.org/wiki/Communication_protocol

    These kinds of rules are said to express the syntax of the communication. Other rules determine whether the data is meaningful for the context in which the exchange takes place. These kinds of rules are said to express the semantics of the communication. Messages are sent and received on communicating systems to establish communication.

  7. Business rule - Wikipedia

    en.wikipedia.org/wiki/Business_rule

    Business rules describe the operations, definitions and constraints that apply to an organization. Business rules can apply to people, processes, corporate behavior and computing systems in an organization, and are put in place to help the organization achieve its goals. [citation needed] For example, a business rule might state that no credit ...

  8. International Organization for Standardization - Wikipedia

    en.wikipedia.org/wiki/International_Organization...

    The International Organization for Standardization (ISO / ˈaɪsoʊ / [3]) is an independent, non-governmental, international standard development organization composed of representatives from the national standards organizations of member countries. [4] Membership requirements are given in Article 3 of the ISO Statutes.

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...