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  2. Application analyst - Wikipedia

    en.wikipedia.org/wiki/Application_analyst

    An application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it or pass the problem on to the relevant people if it does not lie within the ...

  3. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...

  5. List of computer occupations - Wikipedia

    en.wikipedia.org/wiki/List_of_computer_occupations

    Software analyst; Software architect; Software design; Software engineer; Software project manager; Software quality analyst; Software test engineer (Tester) Solution architect; Support technician (Help Desk) System administrator; Systems analyst; Systems architect

  6. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    They decide how information is presented and create digital multimedia and presentation using software and related equipment. Information systems technicians install and maintain multi-platform networking computer environments, a variety of data networks, and a diverse set of telecommunications infrastructures. Information systems technicians ...

  7. Software analyst - Wikipedia

    en.wikipedia.org/wiki/Software_analyst

    In a software development team, a software analyst [1] is the person who monitors the software development process, performs configuration management, identifies safety, performance, and compliance issues, and prepares software requirements and specification (Software Requirements Specification) documents.

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  9. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.

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