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Securus Technologies is a technology communications firm serving prisons across the United States. [1] [2] The company is a subsidiary of Aventiv Technologies.In the past, the company has faced criticism over phone call pricing, data security, monopoly [3] and product innovation.
On August 9, 2013, the Federal Communications Commission adopted a report on the high cost of inmate calling services, with proposed reforms. [16] A 2013 FCC analysis, described how, in some cases, long-distance calls are charged six times the rate on the outside, or in other instances, a fifteen-minute call could cost upwards of $15. [17]
Two inmate calling service companies agreed to drop a merger bid after U.S. regulators recommended blocking the deal because of significant competitive concerns, the Federal Communications ...
Call charges: these charges are variable and are used to pay for the cost of the equipment to route a call from the caller's exchange to the recipient's exchange. These call charges can be calculated on a fixed per call basis, a variable basis depending on the time or distance of the call, or a combination of the two.
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The FCC reported that an inmate call from GTL could cost as much as US$17.30 for a 15 minute call, [15] [16] The company claimed that these high costs were required in order to securely monitor these calls. [17] [18] In 2015, the FCC implemented a rule to cap the fees for interstate inmate phone calls at $3.75 for 15 minutes.
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