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"Image restoration theory is the dominant line of research generating these recommendations. The most common recommendations suggest using the mortification and corrective action crisis response when an organization is guilty." [9] In the table below, representative case studies by Benoit and his colleagues are introduced:
Signs on door of a Graeter's ice cream parlor in the Hyde Park neighborhood of Cincinnati during government-mandated closings. The COVID-19 pandemic impacted the United States restaurant industry via government closures, resulting in layoffs of workers and loss of income for restaurants and owners and threatening the survival of independent restaurants as a category.
According to the National Restaurant Association a growing trend among US consumers for the foodservice industry is global cuisine with 66% of US consumers eating more widely in 2015 than in 2010, 80% of consumers eating 'ethnic' cuisines at least once a month, and 29% trying a new 'ethnic' cuisine within the last year. [3] [4]
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In Delaware and Massachusetts, one in ten workers is employed in the restaurant industry. [92] [93] In North Carolina, 11% of workers are employed by the industry. [94] In Texas, 12% of workers were employed by the industry as of 2016. [95] Forbes on 19 March estimated the job losses in the restaurant industry to be in the millions. [90]
[1] [2] An estimated 99% of companies in the industry are family-owned small businesses with fewer than 50 employees. [3] The industry as a whole as of February 2020 employed more than 15 million people, representing 10% of the workforce directly. [1] It is the nation's second largest private employer and the third largest employer overall.
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A case study is an in-depth, detailed examination of a particular case (or cases) within a real-world context. [1] [2] For example, case studies in medicine may focus on an individual patient or ailment; case studies in business might cover a particular firm's strategy or a broader market; similarly, case studies in politics can range from a narrow happening over time like the operations of a ...