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  2. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  3. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.

  4. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

  6. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. Check your IMAP settings If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct .

  7. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...