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  2. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...

  3. Willingness to communicate - Wikipedia

    en.wikipedia.org/wiki/Willingness_to_communicate

    The teacher is seen as the source of all knowledge, so Chinese students will not value partner and small group work as highly. This also accounts of "the enthusiasm for grammar, the 'law' of the English language". Accuracy is valued much more than fluency. The resulting lack of fluency further diminishes students' willingness to communicate (p ...

  4. Employee engagement - Wikipedia

    en.wikipedia.org/wiki/Employee_engagement

    Employee morale, work ethic, productivity, and motivation had been explored in a line dating back to the work of Mary Parker Follett in the early 1920s. Survey-based World War II studies on leadership and group morale sparked further confidence that such properties could be investigated and measured. [ 10 ]

  5. Employee motivation - Wikipedia

    en.wikipedia.org/wiki/Employee_motivation

    Employee motivation is an intrinsic and internal drive to put forth the necessary effort and action towards work-related activities. It has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence". [1]

  6. Communications management - Wikipedia

    en.wikipedia.org/wiki/Communications_management

    Here, the source serves as the initiator in the communication process. On the other hand, the receiver is the person or group of persons at the other end of the communication process. The receiver according to Berlo (1961) is the target of communication, where he/she listens when the source communicates (verbally or nonverbally).

  7. Negotiation - Wikipedia

    en.wikipedia.org/wiki/Negotiation

    The process refers to how the parties negotiate: the context of the negotiations, the parties to the negotiations, the tactics used by the parties, and the sequence and stages in which all of these play out. Behavior refers to the relationships among these parties, the communication between them, and the styles they adopt.

  8. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening encloses the communication attribute characterized by paying attention to a speaker for better comprehension, both in word and emotion. It is the opposite of passive listening, where a listener may be distracted or note critical points to develop a response.

  9. Work ethic - Wikipedia

    en.wikipedia.org/wiki/Work_ethic

    Work ethic is a belief that work and diligence have a moral benefit and an inherent ability, virtue or value to strengthen character and individual abilities. [1] Desire or determination to work serves as the foundation for values centered on the importance of work or industrious work.