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(Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close. If you need to remove and re-add your AOL account, please view the Outlook for Windows video above. Steps to remove and re-add your AOL Mail account begin at 1:28.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Shift + K: Star L: Unstar Shift + L: Delete Del or Backspace: Archive E: Restore to inbox Shift + E: Open Move menu D: Go to the previous message Left arrow: Go to the next message Right arrow: Reply R: Reply all A: Forward F: Print P: Open attachmet preview Shift + P
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Add, replace or remove AOL account recovery info Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account. Account Management · May 1, 2024
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.