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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
411 LDA: Local Directory Assistance. 411 is dialed, and the operator is requested to search for a listing in a group of area codes local to the caller . Example: the caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 312 (Chicago, Illinois). In this case, AT&T Illinois bills the call.
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
The Whitepages.com website has features that allow users to remove themselves from the directory or correct and update information. [45] [47] Whitepages.com has about 50 million unique visitors per month [48] and performs two billion searches per month. [31] Whitepages started developing features for business users around 2010. [8]
In 2003, the company entered the consumer market with the launch of a 411 and concierge service called Infone. [10] Infone was discontinued in December 2005. In 2004, Duane Fromhart was named chief financial officer of the company. [11] In 2005, Kenneth Peterson acquired 8.8% of the company. [12] In 2007, Peterson was named chairman of the ...
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