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Due to constant change within work environments, new models and algorithms must be created in order to allow for flexibility as needs and demands arise. For example, when a large number of new employees are hired, as in the total workforce is increased, the scheduling software likely will need to be updated in order to allow for such a change. [4]
Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system. [1]
Virtual assistants and chatbots have also been integrated into scheduling software, enabling automated customer interactions and self-service booking. Furthermore, the COVID-19 pandemic in 2020 and subsequent social distancing measures prompted the development of new features to support remote appointments and virtual consultations.
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RITE Method, for Rapid Iterative Testing and Evaluation, [1] typically referred to as "RITE" testing, is an iterative usability method. It was defined by Michael Medlock, Dennis Wixon, Bill Fulton, Mark Terrano and Ramon Romero.
The process of pseudolocalization is used to test the ability of an application to be translated to another language, and make it easier to identify when the localization process may introduce new bugs into the product. Globalization testing verifies that the software is adapted for a new culture, such as different currencies or time zones. [63]
A/B testing can be used to determine the right price for the product, as this is perhaps one of the most difficult tasks when a new product or service is launched. A/B testing (especially valid for digital goods) is an excellent way to find out which price-point and offering maximize the total revenue.
Research [1] and literature [2] on concurrency testing and concurrent testing typically focuses on testing software and systems that use concurrent computing.The purpose is, as with most software testing, to understand the behaviour and performance of a software system that uses concurrent computing, particularly assessing the stability of a system or application during normal activity.