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Some research indicates that burnout is associated with reduced job performance, [153] coronary heart disease, [95] and mental health problems. [154] Examples of emotional symptoms of occupational burnout include a lack of interest in the work being done, a decrease in work performance levels, feelings of helplessness, and trouble sleeping. [155]
Christina Maslach, a psychologist and professor at University of California, Berkeley, who pioneered research on burnout and co-created what many consider the gold standard assessment for burnout ...
Allen, Herst, Bruck, and Sutton (2000) [6] describe in their paper three categories of consequences related to WFC: work-related outcomes (e.g., job satisfaction or job performance), nonwork-related outcomes (e.g., life or family satisfaction), and stress-related outcomes (e.g., depression or substance abuse). For example, WFC has been shown to ...
Evidence for the dual process: a number of studies have supported the dual pathways to employee well being proposed by the JD-R model. It has been shown that the model can predict important organizational outcomes (e.g. [9] [10] [3] Taken together, research findings support the JD-R model's claim that job demands and job resources initiate two different psychological processes, which ...
Personal resources, such as status, social support, money, or shelter, may reduce or prevent an employee's emotional exhaustion. According to the Conservation of Resources theory (COR), people strive to obtain, retain and protect their personal resources, either instrumental (for example, money or shelter), social (such as social support or status), or psychological (for example, self-esteem ...
The Maslach Burnout Inventory (MBI) is a psychological assessment instrument comprising 22 symptom items pertaining to occupational burnout. [1] The original form of the MBI was developed by Christina Maslach and Susan E. Jackson with the goal of assessing an individual's experience of burnout. [2]
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
The symptoms of boreout lead employees to adopt coping or work-avoidance strategies that create the appearance that they are already under stress, suggesting to management both that they are heavily "in demand" as workers and that they should not be given additional work: "The boreout sufferer's aim is to look busy, to not be given any new work by the boss and, certainly, not to lose the job."