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  2. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    1. Click Start, select All Programs or Programs, select ZoneAlarm, and then click ZoneAlarm Security. Note: If you are using Windows 8, move your mouse to the top right of your desktop and then click on Start. Type Z to locate ZoneAlarm in your programs. 2. In the left pane, click Firewall. 3. In the Internet Zone Security section, move the ...

  3. Delete security questions from your account - AOL Help

    help.aol.com/articles/delete-security-questions...

    Can't create new or edit existing questions - Your only option is to disable your current security questions. Once you've done this, you will not be able to view or create new questions. 1. Go to your Account Info page. 2. Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue.

  4. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...

  6. Secure your AOL account

    help.aol.com/articles/secure-your-aol-account

    • Use a strong password and change it regularly - Create a strong password to minimize the risk of unauthorized account access. • Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location.

  7. View and manage data associated with your account - AOL Help

    help.aol.com/articles/view-and-manage-data...

    If you'd like to see all of your data, instead of a summary, you can use the "Download My Data" option to download and view your data (instructions below). Edit your information associated with a product or service

  8. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    Update and Secure your computer • Enable your firewall. • Update your software, such as AOL Desktop Gold Software, McAfee, Adobe products and Java. • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL.

  9. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.