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  2. Account Management - AOL Help

    help.aol.com/products/my-account

    AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. Account Management · Apr 26, 2024

  3. Options available if an AOL account owner passes away

    help.aol.com/articles/options-available-if-an...

    To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States; A copy of the requester's government-issued ID; and; A court order issued in the United States that satisfies AOL's requirements. AOL will provide you the required language for the court ...

  4. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  5. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...

  6. Can you pay to remove negative items from your credit ... - AOL

    www.aol.com/finance/pay-remove-negative-items...

    Request debt removal: Request that the collection agency delete the debt from your credit report in exchange for payment. Timeframe to respond : Give the collection agency a deadline to respond to ...

  7. How to pay off a debt in collections

    www.aol.com/finance/pay-off-debt-collections...

    Monitor your credit report regularly for accuracy and request debt removal after paying, if needed. Debt collection happens when another company or debt collection agency tries to get you to pay ...

  8. 8 steps to remove old debt from your credit report

    www.aol.com/finance/8-steps-remove-old-debt...

    8 steps to remove old debt from your credit report. Just over 3 percent of outstanding debt was in some degree of delinquency as of December 2023, according to the Federal Reserve Bank of New York ...

  9. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.