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2. Gate agent - Wikipedia

   en.wikipedia.org/wiki/Gate_agent

   [citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...

3. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

4. Ottawa Macdonald–Cartier International Airport - Wikipedia

   en.wikipedia.org/wiki/Ottawa_Macdonald–Cartier...

   The 2010 Airport Service Quality (ASQ) Award for Best Airport in the World for the 2–5 million passengers category went to Ottawa Airport. [43] In February 2010, Ottawa Macdonald–Cartier International Airport was recognized by customers for its excellent customer service in the results of Airports Council International's (ACI) Airport ...

5. List of airports in the Ottawa area - Wikipedia

   en.wikipedia.org/wiki/List_of_airports_in_the...

   1.1 Scheduled commercial airline service. 1.2 Other. 2 Water aerodromes. 3 ... Ottawa Macdonald–Cartier International Airport Gatineau-Ottawa Executive Airport Carp ...

6. Line technician (aviation) - Wikipedia

   en.wikipedia.org/wiki/Line_technician_(aviation)

   Their technical responsibilities include coordinating ramp operations and aircraft movement via radio, marshalling, fueling, towing aircraft, operating ground support equipment, servicing aircraft, potable water and lavatory systems, checking and maintaining proper aircraft engine oil and tire pressure levels, sampling aviation fuel for quality ...

7. Ottawa Executive Airport - Wikipedia

   en.wikipedia.org/wiki/Ottawa_Executive_Airport

   On May 5, 2019, a Glasair RG was damaged during landing at Ottawa Executive Airport when it landed with its nose landing gear retracted. The pilot landed safely and survived the incident. [9] [10] On September 19, 2020, a Vans RV9 crashed at the airport due to the pilot's inability to maintain a minimum airspeed for flight. The pilot had taken ...

8. Flight information service officer - Wikipedia

   en.wikipedia.org/wiki/Flight_Information_Service...

   Flight information service operator or FISO, provide a flight information service (FIS) to any air traffic that requests it, or requires it. [1] A FISO is a licensed operator, who most usually works at an aerodrome , although there are some FISOs working in area control centers . [ 2 ]

9. Ground crew - Wikipedia

   en.wikipedia.org/wiki/Ground_crew

   Ground crew who are employed by the individual airport include personnel who are tasked to do the following operations: aircraft fuelling suppliers, toilet effluent tank extraction operatives, interior cabin cleaners, aircraft exterior de-icing operatives, on-board food delivery suppliers (for crew and passengers), baggage, cargo and / or ...