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Broadvoice's b-hive virtual call center platform combines UCaaS, Contact Center, Cloud PBX and communication tools. [7] The platforms allow users to review and manage call flows through real-time analytics, call routing, call recording, auto attendants, conference call setup, manager users and the added ability to use the Android and iPhone application to make and receive calls.
The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the delivery of voice and other communication services, such as fax, SMS, and voice messaging, over the Internet, in contrast to the traditional public switched telephone network (PSTN), commonly known as plain old telephone service (POTS).
The 647 area code does not carry the same strong geographic associations as it disproportionately contains nomadic services (such as mobile telephones and voice over IP); an incumbent Bell land line is hard-wired to a specific location in area 416, postal code M. Some have paid a premium for a true 416 number as the code gives the appearance of ...
The first version of H.323 was published by the ITU in November 1996 [4] with an emphasis of enabling videoconferencing capabilities over a local area network (LAN), but was quickly adopted by the industry as a means of transmitting voice communication over a variety of IP networks, including WANs and the Internet (see VoIP).
An Internet telephony service provider (ITSP) offers digital telecommunications services based on Voice over Internet Protocol (VoIP) that are provisioned via the Internet. ITSPs provide services to end-users directly or as whole-sale suppliers to other ITSPs.
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [ 76 ]
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