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If you're unable to reauthenticate your account by re-entering your AOL Mail password, you may need to re-add your AOL Mail account to the third-party email application. Please read our IMAP, POP and SMTP settings help article for server and port settings information and information on how to add an account to common third-party email applications.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app: •Update the operating system for your device. For instructions, see your device manufacturer. • Delete and re-add your AOL Mail account in your device's mail app.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
In the early 1980s, when Simple Mail Transfer Protocol (SMTP) was designed, it provided for no real verification of sending user or system. This was not a problem while email systems were run by trusted corporations and universities, but since the commercialization of the Internet in the early 1990s, spam, phishing, and other crimes have been found to increasingly involve email.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
SMTP Authentication, often abbreviated SMTP AUTH, is an extension of the Simple Mail Transfer Protocol (SMTP) whereby a client may log in using any authentication mechanism supported by the server. It is mainly used by submission servers, where authentication is mandatory.
If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version . Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.