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Visit your MyAccount page to cancel paid services and pay account balances. • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username. Close your ...
If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...
In order to protect the privacy and security of the deceased user's account, any decision regarding a request will be made only after a careful review. Note: This help page applies to U.S. accounts only. Requests submitted for non-U.S. accounts will not be accepted and will not receive a response. Requesting to close an AOL account
Click Cancel. Review the confirmation page. Either change to a lower price plan or cancel the account. Click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. You'll receive an email that confirms your service has been canceled. It may take a few hours to complete the cancellation process.
5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.
You can take care of any unpaid balances for cancelled or inactive AOL accounts by sending it in the mail. This process only applies to inactive accounts - For outstanding balances on active accounts, update your payment method online. Send us your information. We'll need you to send us the information necessary: • Your name • Your AOL username