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A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.
A video relay service (VRS), also sometimes known as a video interpreting service (VIS), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar technologies with hearing people in real-time, via a sign language interpreter.
The relay officer will then call the requested emergency service, and relay the call on behalf of the caller. An able caller can also just say 'police', 'fire', or 'ambulance' to the relay officer. [3] The relay operator will stay on the line during the entire conversation with the connected emergency service. [1]
Basic service includes lifeline rates for eligible customers, directory services, free access to emergency services, telephone relay service and operator services.
VRS is principally a service provided to the deaf community, whereby a deaf person can contact the service, and use the interpreter to contact a third-party organization. In the past, the term 'video relay service' had been used interchangeably with 'video relay interpreting', but currently the terms refer to two separate and distinct services.
One of the most common uses for a TTY is to place calls to a Telecommunications Relay Service (TRS), which makes it possible for the deaf to successfully make phone calls to users of regular phone systems. The voice recognition systems are in limited use, due to problems with the technology.
It blew everything but the postman’s whistle – tubes, meters, chokes, transformers, condensers, lights, telephone, relay, and made crude but nearly permanent welded joints on the key contacts ...
STS Relay is available via 711 in the US through the Telecommunications Relay Service; in a telephone call, first dial 711, then ask for STS.A trained communication assistant will ask you what number you want to call.
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