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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

3. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

4. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different web browser. 9. Update your device's operating system to the latest version. 10.

5. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

6. Reactivate your AOL, CompuServe, or Netscape account

   help.aol.com/articles/reactivate-your-aol...

   • AOL: If you have an active account, visit the AOL Plans page. Otherwise, call 1-800-827-6364. Otherwise, call 1-800-827-6364. • AOL Canada : 1-888-265-4357

7. Cancel or reactivate your AOL account

   help.aol.com/articles/account-management-cancel...

   Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.

8. Complete Bundle by AOL | 30-Day Free* Trial | AOL Products

   www.aol.com/products/bundles/complete

   Works best with the latest version of Edge, Firefox, Chrome, Safari, and Opera Android: The two (2) most recent major Android versions. iOS:The two (2) most recent major iOS versions.

9. Use Autofill to save your username, password, and other info

   help.aol.com/articles/use-autofill-to-save-your...

   Use Autofill to automatically fill in forms, usernames, and passwords on AOL. If you're using a mobile browser, contact your mobile device manufacturer for help with its Autofill settings. Autofill your info in to forms • Chrome • Safari • Edge • Firefox. Autofill your username and password • Chrome • Safari • Edge • Firefox