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The User Account Database included data from over 500 million user accounts, including account names, email addresses, telephone numbers, dates of birth, hashed passwords, and in some cases, encrypted or unencrypted security questions and answers through manipulated web cookies.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
• Update your recovery information - Keep a current email address and mobile number on your account. Always practice safe online habits In addition to using our tools to protect your account, you play a critical role in keeping it secure.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
We are aware some users are having issues accessing their AOL Mail using third-party mail clients. Removing and re-entering your AOL Mail password or app password in the email client should solve this. Read our help article for more information and steps. You may also access AOL Mail on the web at mail.aol.com or using the AOL app for iOS or ...