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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. [1]
In Australia the phone number 131 444 is the Police Assistance line [15] and can be used for non-emergency contact with Police to report a crime, or to make enquiries. Each State or Territory police force administers the Police Assistance line, with routing of a call taking place based on where the call connects if called on a mobile phone.
Nearly one in six (16.3% or 124,038) 999 calls last month were completed with clinical advice over the phone, up by more than 150% since before the pandemic (6.3% in October 2019) as the NHS ...
Among the most visited pages on Christmas and Boxing Day in 2023 were advice coughs, colds and chest infections. But some people also wanted to know about drinking and breastfeeding , alcohol ...
NHS 24 also acts as the first point of contact for primary care advice in the out-of-hours period. The 2004 Scottish GP contract contained a right for GPs to opt-out of out-of-hours working. [17] By 2006, 80% of Scottish GP practices had exercised this right. From Autumn 2004 patients calling NHS 24 began to experience delays. [18]
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