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The second section, Profits and Passion, details Hsieh's involvement with Zappos, beginning with joining the company full-time as CEO in 2000. The third section, Profits, Passion, and Purpose, covers Zappos sale to Amazon, as well as lessons Hsieh learned in public relations and public speaking.
The retailer's Zappos at Work B2B platform has over 50 corporate clients including Delta Airlines and Amazon. Zappos Is Changing the Way Workers from Delta, Amazon & Other Fortune 500 Companies ...
Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
Two months later, Hsieh joined Zappos as the CEO, starting with $1.6 million of total sales in 2000. [11] By 2009, revenues reached $1 billion. [24] [25] Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.
The Washington Post describes The Leadership Challenge as a "business-meets-self help canon." [1] Carmine Gallo and Tom Gerace have cited The Leadership Challenge as an important book in developing their leadership skills. [5] [16] Verne Harnish described the book as "one of the five most important leadership books ever written." [17]
A leadership style is a leader's method of providing direction, implementing plans, and motivating people. [1] Various authors have proposed identifying many different leadership styles as exhibited by leaders in the political , business or other fields.
The authors proposed three key elements that captures the essence of servant leadership and set it apart from other leadership styles – namely the motive (the underlying personal motivation for taking up a leadership responsibility, requiring a strong sense of self, character, and psychological maturity), the mode (that they lead by ...
Transactional leadership (or transactional management) is a type of leadership style that focuses on the exchange of skills, knowledge, resources, or effort between leaders and their subordinates. This leadership style prioritizes individual interests and extrinsic motivation as means to obtain a desired outcome.