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With these concepts and frameworks, the face-negotiation theory investigates intercultural conflict styles. The perceived or actual conflict differences revolved around three issues: content, relational, and identity. [14] Content conflict refers to the substantive issues external to the individual involved.
Social conflict is the struggle for agency or power in society.Social conflict occurs when two or more people oppose each other in social interaction, and each exerts social power with reciprocity in an effort to achieve incompatible goals but prevent the other from attaining their own.
Examples: excessively emotional expressions. The speaker indicates that he does not have the same values or fears as the hearer; Examples: disrespect, mention of topics which are inappropriate in general or in the context. The speaker indicates that he is willing to disregard the emotional well-being of the hearer. Examples: belittling or boasting.
As summarized by Della Noce, Bush & Folger (2002), the transformative approach to mediation practice takes an essentially social / communicative view of human conflict. According to this model, a conflict represents first and foremost a crisis in some human interaction—an interactional crisis with a somewhat common and predictable character.
Conflict theories are perspectives in political philosophy and sociology which argue that individuals and groups (social classes) within society interact on the basis of conflict rather than agreement, while also emphasizing social psychology, historical materialism, power dynamics, and their roles in creating power structures, social movements, and social arrangements within a society.
Social conflict theory is a Marxist-based social theory which argues that individuals and groups (social classes) within society interact on the basis of conflict rather than consensus. Through various forms of conflict, groups will tend to attain differing amounts of material and non-material resources (e.g. the wealthy vs. the poor).
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[citation needed] Additionally if the members of the two groups use this contact situation to trade insults, argue with each other, resort to physical violence, and discriminate against each other, then contact should not be expected to reduce conflict between groups. To obtain beneficial effects, the situation must include positive contact.