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When you log in to the site on a browser, go to the Security & privacy tab. In the bottom left, there will be a section titled Resources with the option "Add extra security when you sign in using a browser." Click on that, and there will be sliders for "Use 2-Step verification every time you sign in on a browser" and "Receive one-time codes by ...
If you're running into this problem, you might want to log in to your account via the "forgot password" thing and see if there's a place where you need to authorize Chase to have permission to use your phone number for 2FA. I tried looking around for it and couldn't find anything like that, but the option could be there.
They’re extremely useful and are just amazing for security. Chase gives the option to check the box “use token” but I can’t find anywhere on how to setup a token or anything like that. Alternatively I wouldn’t mind using google Authenticator to generate codes, but I much prefer a physical token anytime I need to login.
To unlock it, call 877-691-8086." After googling that number, people have reported it as a scam number. I did not call this number. I called Chase at 1-800-935-9935. Because I did not write down my banking account information nor do I own a Chase credit/debit card yet, they asked for my SSN and address to verify my identity/account.
Having to call customer service every time I want to log in? Beginning this past week, when I try to log in to Chase online to check my credit card statement, after getting a text message verification code, I am presented with an additional screen that requires me to call Chase Customer Service and get an additional 8-digit code.
Looking at BOA on the 2fa website directory it is the same as Chase ... and it is the same as most of the other banks. Seems the only to break the mold are the credit unions. Does Bank of America have multi-factor authentication? Yes.
Unofficial, community ran subreddit to discuss Chase Bank, its affiliates, and subsidiaries
There's an option under security & privacy where it says "add extra security when you sign in using a browser". Then you can check receive OTP codes over email. Not a fix for the texting problem but you'll see an email section when you go to login to your mobile app next time. 1.
I do not have my bureau reports frozen. Chex, as well as my credit reports, are clear. I have never faulted Chase, or any other financial institution. The last Chase credit card I opened was about 2 months ago. I have a business account (I have two Ink credit cards) with my personal accounts included, and I also have a separate personal Chase ...
Where I finally found it is under the main menu (hamburger menu), click on Security Settings, then scroll down to Resources, and then click on "Add extra security when you sign in using a browser". That brings up the option to toggle 2FA on or off. WTF. Wow. Thank you.