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Each airline will create their own booking record with a unique record locator, which, depending on service level agreement between the CRS and the airline(s) involved, will be transmitted to the CRS and stored in the booking. If an airline uses the same CRS as the travel agency, the record locator will be the same for both.
Etihad Guest is the airline's frequent flyer program, launched on 30 August 2006. It offers a discount web shop for members and multiple benefits such as extra baggage and priority check-in for frequent fliers. Points may also be redeemed for tickets or class upgrades.
In-town check-in service is a service offered by some cities such as Abu Dhabi, Seoul, Hong Kong, Delhi, Kuala Lumpur–International, London, Stockholm, Vienna and Taipei, where passengers may check in luggage in designated places within the city but outside the airport. This reduces check-in time and queuing at the airport.
The price for each sold seat is determined by a combination of the fares and booking conditions stored in the Fare Quote System,. In most cases, inventory control has a real time interface to an airline's yield management system to support a permanent optimization of the offered booking classes in response to changes in demand or pricing ...
Upon completing an online reservation, the passenger can tick a box offering a mobile boarding pass. Most carriers offer two ways to get it: have one sent to mobile device (via e-mail or text message) when checking in online, or use an airline app to check in, and the boarding pass will appear within the application.
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Etihad Airways was established as the national airline of the United Arab Emirates in July 2003 by Royal (Amiri) Decree issued by Sheikh Khalifa bin Zayed Al Nahyan. Services were launched with a ceremonial flight to Al Ain on 5 November 2003.
Standby passengers typically have priority based on how much they paid for their tickets and their relative status in the airline's frequent flyer program. A person who paid full fare has higher priority than someone who purchased a 21-day advance fare, who, in turn, has higher priority than someone who just showed up hoping to board the plane.