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Important data stored on computers may be copied and archived securely so that, in the event of failure, the data and systems may be reconstructed. When major maintenance such as patching is performed, a backup is recommended as the first step in case the update fails and reversion is required.
Software maintenance is the modification of software after delivery. Software maintenance is often considered lower skilled and less rewarding than new development. As such, it is a common target for outsourcing or offshoring. Usually, the team developing the software is different from those who will be maintaining it.
This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance ...
However, this increase requires business and technology management to work as a creative, synergistic, and collaborative team instead of a purely mechanistic span of control. [3] Historically, one set of resources was dedicated to one particular computing technology, business application or line of business, and managed in a silo-like fashion. [4]
Operations, administration, and management or operations, administration, and maintenance (OA&M or OAM) are the processes, activities, tools, and standards involved with operating, administering, managing and maintaining any system. This commonly applies to telecommunication, computer networks, and computer hardware.
Computer-aided maintenance (not to be confused with CAM which usually stands for Computer Aided Manufacturing) refers to systems that utilize software to organize planning, scheduling, and support of maintenance and repair. A common application of such systems is the maintenance of computers, either hardware or software, themselves.
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Software evolution is important because organizations invest large amounts of money in their software and are completely dependent on this software. Software evolution helps software adapt to changing businesses requirements, fix defects, and integrate with other changing systems in a software system environment.