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The CHCs also provided a free, independent and confidential advocacy service to patients who sought advice and support in the process of pursuing a complaint against the NHS. At the time of the launch of the new CHCs in 2010, the then Health Minister for Wales, Edwina Hart, indicated that they would be reviewed after two years, to evaluate how ...
It works with various regulatory bodies. In December 2011 the General Dental Council announced that it would be using it to obtain advice at an earlier stage when complaints were made about dental professionals. [6] It has an agreement with the General Medical Council which has been in effect since May 2013. [7]
NHS Direct Wales is a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number (999 or 112) does not seem to be appropriate but there is some degree of urgency; it also functions as a confidential advice service for some medical matters which a patient might be reluctant to discuss with ...
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The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. [2]
This includes clinical negligence claims, complaints, medical and dental council inquiries, legal and ethical dilemmas, disciplinary procedures, inquests and fatal accident inquiries. MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.
The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...
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