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It is the largest individual Asian airline, and one of the largest in the world in terms of passengers carried, with more than 100 million passengers carried in 2023. As of January 2025 [update] , IndiGo operates over 2,000 daily flights to 126 destinations – 89 domestic and 37 international.
Ryanair charges passengers a fee which can amount to 60 Euros for not using online check-in, except in certain limited circumstances. Furthermore, by the start of 2010, all passengers were required to check in online, therefore abolishing the use of check-in desks. [5] Despite this, passengers are still charged to print their boarding cards out.
A 150,556 m 2 (1,620,570 sq ft) terminal building that can handle 35 million passengers per annum handles domestic operations for flights operated by IndiGo, Akasa Air, Alliance Air and SpiceJet. [53] Check-in and baggage reclaim areas are situated on the lower floor, while departure gates are located on the lower & upper floors.
As of January 2025, the airline operates a fleet of narrow-body aircraft and with a fleet consisting of Airbus A320-200, A320neo, A321neo and ATR 72-600 aircraft for passenger operations, and Airbus A321-200/P2F aircraft for cargo operations, making for a total of 393 aircraft. Over 80% of the airline's aircraft are narrow-bodies.
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The passenger will check in using a supported airline's smartphone app and send the relevant flight information to the tag via Bluetooth Low Energy. Qantas introduced Q Bag Tags in 2011. Unlike the British Airways tags, they do not feature a screen, which means there is no barcode to scan.
Upon completing an online reservation, the passenger can tick a box offering a mobile boarding pass. Most carriers offer two ways to get it: have one sent to mobile device (via e-mail or text message) when checking in online, or use an airline app to check in, and the boarding pass will appear within the application.
Check-in area of the integrated terminal Departure hall of the integrated terminal Exterior of the new integrated terminal. 2005 saw the growth of low-cost carriers in the Indian aviation sector, with new airlines including SpiceJet, IndiGo, and Kingfisher Airlines. This led to a dramatic rise in passenger numbers at the airport.