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Service Canada is the program operated by Employment and Social Development Canada to serve as a single-point of access for the Government of Canada's largest and most heavily used programs, such as the social insurance number, the Employment Insurance program, the Old Age Security program and the Canada Pension Plan. [1]
The Department of Human Resources and Skills Development was created in December 2003, when Human Resources Development Canada (HRDC) was split into two separate departments: Human Resources and Skills Development Canada (HRSDC) and Social Development Canada (SDC). Though they continued to share many common services and operations, Human ...
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The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
In 2012, the government of Canada launched a plan to move all federal government sites to a single domain, "canada.ca". [ 1 ] [ 2 ] However, much of the plan was abandoned in 2017, with only a handful of departments and agencies such as the Canada Revenue Agency relocating; most government sites will remain under their domains for the ...
Some services were also formerly provided by automated ServiceOntario self-service kiosks located primarily in shopping malls. [1] Following the discovery in 2012 that illegal card skimming devices were installed on some kiosks in the Greater Toronto Area , all kiosks were shut down province-wide for security reasons. [ 2 ]
Hi! Service Canada is acting as a single access portal for all Gov't of Canada services like passport, tax forms, etc. I met some Service Canada personnel from Québec during my trip to Regina recently. And, Stephen Harper is the Prime Minister now. --Victor 06:40, 1 March 2007 (UTC)
Old Age Security (OAS) is a monthly basic income available to qualifying citizens and permanent residents of Canada who are 65 years old and older. Authorized by Section 94A of the Constitution Act of 1867, [1] the program is defined by the Old Age Security Act (R.S.C., 1985, c. O-9). [2]