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Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.
The product suite was later named Oracle Cloud CX. By 2021, Oracle CX had been combined with Oracle Data Cloud and became Oracle Advertising and Customer Experience (CX). [5] In 2006, Oracle purchased Siebel Systems, [6] [7] and later expanded its Siebel CRM software, and on-premises tool, with its SaaS product, Oracle CRM on Demand. [8]
Oracle Fusion Applications (OFA) are a suite of applications built on Oracle Cloud that include cloud-based applications for enterprise resource planning (ERP), enterprise performance management (EPM), supply chain management and manufacturing (SCM), human capital management (HCM), and customer experience (CX).
Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...
Oracle Cloud SCM, also known as Oracle Supply Chain & Manufacturing, is a cloud-based SCM software application suite used by companies to build and manage intelligent supply chains. [ 6 ] [ 7 ] [ 8 ] This includes support for procurement , order management , manufacturing , product lifecycle management , maintenance, logistics , and supply ...
Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc. , which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.
Microsoft – Microsoft Dynamics (a product line of ERP and CRM applications), NAV-X [6] Open Systems Accounting Software – OSAS, TRAVERSE; Oracle – Oracle Fusion Cloud, Oracle ERP Cloud, Oracle NetSuite, Oracle E-Business Suite, JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft, Oracle Retail [6] Panaya – Panaya CloudQuality Suite
CRM Features Integration Initial Release Year Acumatica Cloud ERP: Acumatica: Included in base package SaaS: Public Cloud, Private Cloud. Platform: Amazon AWS Campaign, Target group, Lead; Opportunity, Quote, Order; Support cases, Self-service Portal; Invoice; Customer, Contact, Activity, Analytics [1] Salesforce, MS Outlook 2008 Epicor ERP Epicor