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TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
TeamViewer SE is an international technology company headquartered in Göppingen, Germany. [1] [2] The company became known for the TeamViewer remote access and support software of the same name. [3] Within the TeamViewer software, customers can connect, monitor, and control computers, machines, and other devices.
Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
Conditional Access; ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to ...
Remote desktop programs may include LogMeIn or TeamViewer. [2] To use RAS from a remote node, a RAS client program is needed, or any PPP client software. Most remote control programs work with RAS. PPP is a set of industry standard framing and authentication protocols that enable remote access.
The browser must support WebRTC and other unspecified "modern web platform features". [5] The client software is also available on Android [6] and iOS. [7] If the computer hosts remote access, such as for remote support and system administration, [8] a server package is downloaded. [9]
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